Come listen as Sharon Michaels goes through seven entrepreneurial qualities to consider if you’re thinking about being your own boss and starting your own business. Be sure to turn up your speakers.


 
 
© Copyright 2014 SharonMichaels.com – All Rights Reserved

You can listen to all the Entrepreneurial Women Radio shows on your computer 24/7 and on iTunes as a free podcast. Entrepreneurial Women Radio with Sharon Michaels

FacebookTwitterGoogle+Share

{ 1 comment }

In this Quick Video Success Tip, I share three suggestions to focus on your personal and professional definitions of success and happiness. It’s all about enjoying successes we achieve.

Be sure to turn up your speakers.

© Copyright 2014 SharonMichaels.com – All Rights Reserved
 
 
Are you having a difficult time staying focused? I would like to be your Success Accountability Partner! My goal as your accountability partner is to support your goal achieving success.

Here is a direct link to all the Success Accountability details: Success Accountability with Sharon Michaels
 
 
I’m Sharon Michaels and I teach you how to do business successfully. http://SharonMichaels.com
sharon michaels photo
 
I invite you to stop by and check out my Author page on Amazon.com – learn more about all my Amazon books Sharon Michaels Amazon.com Author page
 
 
 
 
 
 
Disclaimer: I am the author of the paperback and Kindle ebook and an affiliate of Amazon.com – if you purchase the book through this link, I will receive a commission.

{ 0 comments }

As I took out my “card” to pay for groceries, I thought back to when I actually used paper money more than plastic. In fact as I thought about it, it really wasn’t that long ago. I decided to research the evolution of the credit card and here’s what I found out – credit cards are nothing new.
 

Photo:Freedigitialphotos.net

Photo:Freedigitialphotos.net

Here are some interesting facts and figures about credit cards:

Earliest History –
Some form of credit has been in existence since Babylonian time. In early archeological digs, geologist found documents outlining a “bill of exchange.”

The payment plan arose sometime in the 1700’s when a merchant offered larger items such as furniture to be purchased on weekly payments.

Have you heard of “tallymen?” They sold food, clothing etc. by using a large stick with notches to tally purchases. There was another stick that showed payments. Customers could then make weekly payments and the tallymen would adjust their tally sticks accordingly.

More Recent History –
In the 1800’s local town shops began issuing something known as the credit token. It was developed to save time for sales clerks. Instead of writing all the customer information on the sales slip every time they only had to record the number that was on the back of that customers credit token. Another clerk would transfer the purchase information into the accounts book.

Going one step further, local merchants began offering credit through their own issued cards. They could be used only at their shop. It was basically to attract and keep loyal customers.

Use of credit cards originated in the United States sometime in the 1920’s.
 
 
Recent History –
1950 The idea of paying multiple businesses using one single card seems to be traced back to Frank McNamara. He used a single cardboard card with his signature on to pay for his meals at several Manhattan New York restaurants. He went on to form Diners Club.

1952 Franklin National Bank of New York introduced the first bank credit card. So was born the buy now, pay it off in increments.

1955 Over 100 banks are now offering credit cards.

1958 The American Express Card is launched. And in 1959 they introduce the first plastic charge card.

1958 Bank of America introduces BankAmericacard

1966 Bank of America begins to license BankAmericard across the United States.

1966 Competitors of the new BankAmericard credit card begin designing an agreement that will allow banks across the United States to accept each other’s local credit cards. MasterCharge is launched and 36.5 million cards are issued.

1966 The debit card in introduced by The Bank of Delaware.

1977 BankAmericard changes its name to Visa.

1979 MasterCharge becomes MasterCard. The first “gold” card is launched in 1981.

1986 Discover Card is unveiled.
 
 
Most Recent Statistics:

Total number of credit card transactions in the U.S. in 2012: 26.2 billion.

Total number of credit card accounts in the U.S. as of Q3 2013: 391.24 million

Average value of a credit card transaction in the U.S. in 2012: $94.
 
 
Information Sources: Each credit company has a history and/or timeline you can read.
 
 
© Copyright 2009-2014 SharonMichaels.com – All Rights Reserved

Be sure to purchase your copy of Sharon’s goal setting and achieving paperback and Kindle book, 21 Days to Living Your Dreams on Amazon.com
 
I’m Sharon Michaels and I teach you how to do business successfully. http://SharonMichaels.com
sharon michaels photo
 
I invite you to stop by and check out my Author page on Amazon.com – learn more about all my Amazon books Sharon Michaels Amazon.com Author page
 
 
 
 
 
 
Disclaimer: I am the author of the paperback and Kindle ebook and an affiliate of Amazon.com – if you purchase the book through this link, I will receive a commission.

{ 0 comments }

In my opinion, learning never stops. I honestly believe learning, growing and exploring new things is a life-long process. Is there something you’ve wanted to learn? If yes, what’s stopping you?

learning

You’re never too old, too smart or too experienced to stop learning!

Here are a few websites offering online courses:

Writer’s Digest University: Learn to Write Fiction, Non Fiction Poetry, Novels Online.
http://www.writersonlineworkshops.com

Tilly and Buttons: Learn to sew.
http://www.tillyandthebuttons.com/p/learn-to-sew.html

Craftsy: Learn to quilt.
http://www.craftsy.com/classes/quilting

Online College Courses: Get a degree or sharpen your skills.
http://www.openculture.com/freeonlinecourses

Popular Woodworking: Learn woodworking.
http://www.popularwoodworking.com/techniques/basics

Organic Gardening: Learn to grow and cook organic food.
http://www.organicgardening.com/learn-and-grow

Chef2Chef: Learn to cook.
http://www.chef2chef.net/learn-to-cook

American School of Jewelry: Learn to make jewelry.
http://www.jewelryschool.net

The Virtual Instructor: Learn to paint.
http://thevirtualinstructor.com

Scrapbook.com: Learn scrapbooking
http://www.scrapbook.com

***I am not endorsing or recommending any of these websites or courses – they are merely suggestions.***

I suggest you search the Internet until you find a site and course that interests you. Do your research before making any “buying” decisions.
 
 
© Copyright 2014 SharonMichaels.com – All Rights Reserved

Be sure to purchase your copy of Sharon’s goal setting and achieving paperback and Kindle book, 21 Days to Living Your Dreams on Amazon.com
 
I’m Sharon Michaels and I teach you how to do business successfully. http://SharonMichaels.com
sharon michaels photo
 
I invite you to stop by and check out my Author page on Amazon.com – learn more about all my Amazon books Sharon Michaels Amazon.com Author page
 
 
 
 
 
 
Disclaimer: I am the author of the paperback and Kindle ebook and an affiliate of Amazon.com – if you purchase the book through this link, I will receive a commission.

{ 2 comments }

If you could learn the secrets for delivering sensational customer service from a former executive vice president of operations at Walt Disney World, would you make the time to read his book? If the answer is “yes,” then you’ll want to read David Cackerell’s book, The Customer Rules.

Customer Rules Book Cover

In The Customer Rules: The 39 Essential Rules for Delivering Sensational Service you will find the chapters to be short and practical. The information is important and significant. The customer service concepts can make you money and provide you with loyal customers.

There’s nothing new or earth shattering in this book but, David Cackerell shares good, simple and practical common sense concepts for delivering the type of customer-oriented service that will have you and your company enjoying repeat business and referrals.

Honestly, when I first received this book to review I thought to myself, “Yet another book on customer service, aren’t there enough already?” Then, I started reading and my skepticism began changing. Before I knew it, I was reading excerpts to my husband. For me, wanting to share what I’m reading is a sign of a good book.

This is an easy to read and thoughtfully written book. The author shares great examples based on his forty-plus-year career in the hospitality industry – Walt Disney World, Hilton Hotels and Marriott.

Let me give you a few examples of the “39 Essential Rules”:

Rule #5 – Ask Yourself, “What Would Mom Do?
“Never ask for something without saying ‘please’ or receive something from another person without saying ‘thank you’.”

Rule #17 – Listen Up
“Like all of us, your customers want to be understood. But emotionally, what’s even more important is that they feel you want to understand them and you’re genuinely trying to grasp what they want, need, think and feel.”

Rule #28 – Know the Difference Between Needs and Wants

“What do you expect when you come to Walt Disney World? Their top four wants were these: Make us feel special. Treat us as individuals. Show respect to us. Be knowledgeable.”

These three examples should give you a good idea about the practical material David Cockerell covers – material you can begin using in your business immediately. It sounds cliché to say that this book is filled with valuable “pearls of wisdom” but honestly, this book is filled with valuable “pearls of wisdom.”

I highly recommend The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, to everyone who works with the public. It may be well worth your effort to make this book a company-wide customer service read!
 
 
© Copyright 2013-2014 SharonMichaels.com – All Rights Reserved

Be sure to purchase your copy of Sharon’s goal setting and achieving paperback and Kindle book, 21 Days to Living Your Dreams on Amazon.com
 
I’m Sharon Michaels and I teach you how to do business successfully. http://SharonMichaels.com
sharon michaels photo
 
I invite you to stop by and check out my Author page on Amazon.com – learn more about all my Amazon books Sharon Michaels Amazon.com Author page
 
 
 
 
 
 
Disclaimer: I am the author of the paperback and Kindle ebook and an affiliate of Amazon.com – if you purchase the book through this link, I will receive a commission.

{ 0 comments }