The Power of Undivided Attention is the fourth in the “Power of Appreciation” Series.
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Over the years I have discovered an important truth: One of the most empowering and respectful gifts you can give another person is the gift of your undivided attention. I’m talking about the type of attention that has you listening with both your heart and your mind.
Let’s take a look at two examples:
1. A mother is watching television as her six year old daughter comes home from school. The daughter is excited to show her mom the beautiful macaroni picture she drew in art class. Her mother waves the daughter away saying that she’s right in the middle of her show and she’ll look at it later.
2. A mother is watching television as her six year old daughter comes home from school. The daughter is excited to show her mom the beautiful macaroni picture she drew in art class. Her mother immediately turns off the television. Mom smiles brightly and holds out her hands to see the picture. “That’s beautiful,” mom says appreciatively to her proud daughter.
You can literally “feel” the emotional difference between these two examples. Example two is caring and empowering. Can you see how the attention given by the mother in example two is working to enhance the little girl’s self-esteem and self-confidence? Can you see how giving your undivided attention conveys to the other person that they are worthy and deserving of your time and respect?
Undivided attention can make a difference in business too. Do you make time to listen to your team members? Here are a few ways you can listen more closely:
1. Schedule discussion groups. Schedule quality time where you sit and listen to the opinions of your team leaders and members. This is a respectful and nonjudgmental time where everyone can discuss their thoughts and work toward finding positive solutions.
2. Schedule one-on-one meetings. Once a month or once every quarter, schedule one-on-one conversations with your leaders to listen to their thoughts, ideas and opinions.
3. Have discussion time scheduled into your weekly office hours. For example, team members know that Tuesday and Thursday from 9:00 AM to 12:00 PM you are available for uninterrupted phone discussions – all you ask is they schedule a specific time to talk.
Bottom line: I think all of us should print off this quotation and affirm it daily, “One of the most sincere forms of respect is actually listening to what another has to say.” Bryant H. McGill
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I’m Sharon Michaels and I teach you how to do business successfully. http://SharonMichaels.com
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